What Our Customers Are Saying
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-Anonymous
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We currently live in Virginia and were not satisfied with the dealerships in our surrounding area. We found a boat on Transition Water Sports website that caught our interest. After reading several customer reviews from outside the state of Florida, we contacted TWS via email on a Sunday morning about the boat. Much to our surprise Abby responded within minutes, despite the fact they were closed! We coordinated a trip down to demo the boat and discuss trade options. Nate asked me to take pictures of our trade and we were able to agree on the value of our trade via email and over the phone! From the moment we contacted TWS, we knew this was a company we wanted to do business with. Nate and Abby made sure that every detail was handled swiftly and to our complete satisfaction. Their attention to detail carried beyond the purchase. From delivery, to out of state registration to follow on warranty issues, the TWS team ensured we were taken care of. We can not possibly say enough good things about Nate and Abby's team. We would not hesitate, regardless of our location, to buy from them again. Transition Water Sports gets our highest recommendation!
Ben Murray -
Awesome! I wish these people sold cars too! From the initial phone call to the delivery, it was hands down a most enjoyable experience. I felt like I was part of the family. Not only are the owners (Nate & Abigail) great but so are their employees. Naturally I had questions after the sale and emails were answered immediately. A week after my purchase I still have a smile on my face!
Steve C -
Just traded a 2013 Malibu Response in for a new 2017 Malibu Response. Working with Billy, Nate and Abby was all a very smooth process from the trade in value to the new boat pickup. I chose TWS because of there knowledge of Malibu and the price point that we were able to agree on which I thought was very fair. Would highly recommend this dealership to any one in the southern region.
Greg Sample -
Everyone at Transition has gone over and above with both the purchase of my boat, but also with all the minor issues that come along owning a brand new boat. By far the BEST boat dealer I have ever dealt with. I would recommend them to anyone!
Todd Hendricks -
Nate, Abigail and the entire service staff are professionals when it comes to customer service. I had been shopping around for a boat for close to a year before giving them a call and was incredibly impressed by how they treated me. From the first call, to the demo, to when I hitched up my boat after purchasing, they have been phenomenal. If your'e looking for the best boat dealer in Central Florida, Transition Watersports is the place to go.
Casey Cotton -
Service, buying experience, communication and customer service was out of this world!! I would definitely do business with them in the future.
Roddy Mitchell -
Transition Water Sports is a fair and honest dealer that went above and beyond to get us in the boat of our dreams. They gave us a good value on our trade and we got a brand new 2016 Axis A20 at a much lower price than other dealers nearby. They are very knowledgeable about the industry and have a great selection of boats for every price range. We will continue to drive over an hour to have our boat serviced instead of our local dealer that's 5 minutes away. Their service prices are reasonable and you know you can trust them.
Kevin Haddix -
We called Nate and Abby at Transition Watersports at 8:00 in the morning to inquire about getting 2 lift stations for our wave runners. They were extremely responsive, having a very reasonable quote emailed to me within minutes. By 5:00 that same day, the lift stations were delivered and placed in the water. Kevin and Bobby handled that part and could not have been more pleasant to deal with. Our experience with Transition Watersports could not have been better. Highly recommend them!
Matthew Lane -
Great customer service, helpful and knowledgable staff.
Stanley Bishop -
I recently purchased a 2015 Malibu from Transition Watersports. The customer care was amazing and the owners are fantastic. It was worth the 9 hr. round-trip journey to buy from them. Thanks guys!!
Stewart Hamilton -
My experience with Transition Watersports begin with a call from a close friend of mine asking if I would go with him to demo a boat he was thinking about purchasing. The adventure started out with a 2.5 hour drive to the dealership in the small town of Ocklawaha. When we arrived we were greeted with smiles from all the employees in the shop. Everyone was very helpful and offered a friendly laid back atmosphere. The boat demo went very well with Reece deciding to purchase the boat. The customer service was something that you rarely experience in a field of sales these days. It has lead me to become a frequent customer of Transition Watersports. I have not purchased a boat from Transition yet, but will continue to take my current boat the 2.5 hour journey for service and repair work because of the A+ customer service and atmosphere that I have experienced from Nate and his crew, and I hope to join the Centurion family soon.
Lucas Parker -
We recently purchased our Centurion Air Warrior from Transition Watersports and couldn't be happier! We looked for over a year trying to find a clean, reliable used ski/crossover boat and were ready to give up. Everything we found was old, trashed and overpriced. We saw a potential boat advertised online with Transition Watersports and went to see it. Unfortunately it was sold by the time we arrived so we discussed our needs and preferences with Nate & Abby and they would keep an eye out and let us know if they came across something that might work. Two weeks later Abby called me about a 2009 Centurion they had taken in on trade. I reviewed the photos and information and was very interested. Abby put me in touch with a lender they work with and I was able to get everything arranged for the purchase before we drove over to pick up the boat. I was very impressed with the organization, professionalism and honesty we received from the entire staff at Transition. If Abby hadn't alerted me to the boat they took in on trade and made the purchase so painless we it wouldn't have happened. When we arrived to finalize the paperwork and pick up the boat everything was prepared and they went over everything related to this boat specifically and anything else we might need to know regarding boating and areas in Florida. After our purchase they have followed up to make sure everything is working correctly and we haven't had any problems. It's obvious the entire staff at Transition takes a lot of pride in providing such great service and products. They are a wonderful resource after the sale because of their dedication and knowledge in all areas of boating and watersports. We will continue to rely on Transition for newer products and maintenance services on this and any other boats we may have in the future. Thanks for everything!
Jennifer Allison -
I live in Texas and had been looking for the right used Centurion boat for several months. I found that boat in Florida at TWS. The price was very reasonable, almost too good to be true. I was understandably nervous about a long distance transaction but I called Nate and he really put me at ease. He is a straight shooter and was upfront and honest about the condition of the boat. I didn't want any surprises so he sent me a lot of additional photos showing every little blemish the boat had. He communicated with me throughout the process and even accommodated my request for some aftermarket ballast upgrades (even though I think I was kind of a pain in the neck to deal with). He arranged transport so the boat could be brought right to my front door and his driver is a great guy. He spent time to go through the boat and make sure I knew how to use everything and care for the boat. I was pleasantly surprised when the boat was delivered as it was extremely clean in and out, despite having just made a 1200 mile trip through bad weather. Knowing ahead of time that the weather would be bad on the trip, Nate threw in a brand new cover for the boat for free!! It's been a pleasure doing business with Nate at TWS and I would do it again without a second thought. If you're thinking about buying a boat long distance, sight unseen, I can guarantee you won't be disappointed with TWS. Thank you Nate and Abbie!!
Erik Foisy -
I did not buy a big powerboat - just a small boat lift, but Transition Watersports treated me as if I had made a $1 million dollar purchase. Service and communication were outstanding. They really went the extra mile.
Tad Johnson -
Thank you Nate, Abby, and Mike for staying late on your Saturday and helping us with our pick out the perfect ski boat! Mikes technical knowledge was amazing and really made us feel at ease in our decision. We are so glad that we made the two hour drive from Jacksonville to come and meet yall. We are looking forward to years of fun times on the lake! Sincerely, Joe, Stephanie, Margaret, Abigail, and Phillip Dethloff
Joe Dethloff -
I have purchased two boats from Transition Watersports and I could not be more pleased with the experience. Nate and the guys are easy-going and very helpful. At most boat dealerships they are only interested in the customers that can sink a lot of money into a brand new boat, but not at Transition. Both of the boats I bought were used and over 10 years old yet I was treated like I was buying a new boat. I am also impressed with their commitment to quality. The used boats they sell look new. They put a lot of time and money into that. My 2004 Centurion Avalanche looks brand new and runs great. And if you're thinking about buying a boat, go with a Centurion. My first boat was a Malibu and I traded it for a Centurion Avalanche. And if I ever buy a boat in the future it will be a Centurion. High quality, huge wake, and affordable price.
Curt Whitfield -
Nate and the rest of the Transition Watersports team are wonderful to deal with. I have purchased two boats from Transition and both times I received superb service and a great price. The team is knowledgeable and friendly. They were especially helpful in completing all the details for exporting my boats to Canada. Furthermore, any follow up support or service has been superb. I would recommend purchasing a boat from Transition. I know I will go back! Arnon
Arnon Levy -
Transition Watersports is a low pressure dealer that is very knowledgeable about their product. Dealer support after the sale it stop notch with experienced people working within the business. Transition will make sure you buy the right boat for your needs. I would highly recommend them to anyone.
Dennis Costa -
We are finally happy docking our boat. All we have to do is drive on our Hewitt lift, push the remote button and come up out of the water, step on the dock and go about our business. There is no tying to cleats, no guessing where we are supposed to be, no chance of hitting anything. It couldn't be easier. And Nate Stockman took the time to show us the lift on the day we visited his store even though he was on his way to his wedding rehearsal. And the guys who installed the lift were prompt, professional and courteous. I am so glad we purchased this lift from TWS.
Gale Trotter -
We purchased our 2013 Centurion Enzo SV 244 from Transition Watersports. Transition Watersports is a family run business that specializes in customer service. I brought my family up to pick up our boat and they did a great job spending time with us making sure the delivery process went smoothly. We were satisfied with our boat and would do business with Nate and family again.
Robert Ulrich -
Nate, Mike, Abby & everyone at TWS are THE BEST!! They have taken care of all our needs & gone above and beyond to ensure that we are satisfied customers again, and again, and again! We were 1st time boat buyers a few years ago when we 1st met the TWS crew. They took the time to demo any boat we wanted & went over every detail to compare them. Their no pressure approach made it a fun experience. We bought an awesome boat & essentially feel like the TWS crew became part of our family!! Highly recommend!!
Noel Miller -
From sales to service TWS is a first class dealer with customer service being their main priority, thanks again.....
Joshua Klugger -
Very Honest Hard Working Crew Here! Would Recommend To ANYONE!!
-Anonymous -
Many thanks to Nate and his crew for the installation of my new Hewitt boat lift. Good price, great customer service and expertise. Highly recommend them! Jim L.
Jim Lory -
I want to thank Billy and all the team at @transitionwatersports for doing such a great job on the service to my @Malibu Sunsetter. The professional service department treated my treasured boat with the care it deserves.
Timothy Coats -
Absolutely awesome experience! Billy took great care of my brother and I in our boat buying experience. The boat was exactly as described online, and Billy, along with the entire crew at Transition Watersports were a pleasure to work with. I hope to do much more business in the future with them. Thank you!
Garrett Walker -
Where do u even start to try to review these fine folks! Nate and Abby are responsive, respectful, and punctual, Billy spent more then enough time with us on the water and literally spent an hour and a half with us on the boat and did not even attempt to rush us, he was very informative about the Malibu platform so I personally want to add an extra 5 stars to Billy.. these folks will work to fulfill your dream as they did for me, being self employed adds complications as we all know but they did not act discouraged at all when the road got bumpy and we stuck together and made it happen! These folks fulfilled a 3 year long dream for me unlike some locals that wouldn't spend thirty minutes with us, definitely worth the 14 hour round trip from Atlanta! Keep up the good work Transition Water sports! Customer service is everything!
Charlie Hill -
Nate and Abigail will go above and beyond for you. The customer service is out of this world. You get everything and more when dealing with Transition. Thanks guys!!!
Roddy Mitchell -
They have a great selection of boats at a great price with awesome customer service. They will do their best to get you in the boat you want!
Kevin Haddix -
You become part of a family when doing business with transition! The only place to work on your boat or buy one!
Nick Ergle -
Need a boat? No need to look any further! You're not going to find better people than Nate and Abby!
Robert Lee -
Incredible customer service and truly honest people. You will not regret doing business with Transition Watersports.
Ricky Gonzalez -
The best place to buy a new surf boat period!
Danny Biebricher -
Best customer service around with quite a selection of boats!
Brooke Haddix -
Chris Oleson
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Jordan Speisman
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Jeff Jarrett
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Michael Curry
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Joel Accuardi
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Christy Hoefly
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Kami Potapow
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Joe Dethloff
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Rick P Schultz
Nate and Abby were great to deal with as well as the loan company that they suggested. Drove into FL from SC and was out the door with a new used boat in 2.5 hours. Thanks guys for being very honest and knowledgeable about the boat.